The Dangers of DIY Sewage Cleanup

8/21/2024 (Permalink)

Experiencing a sewage backup in your home or business can be a daunting and overwhelming experience. While it may be tempting to try to tackle the problem yourself to save some money, attempting a DIY sewage cleanup can be hazardous and ultimately, more costly in the long run. In this blog post, we will explore the dangers of attempting to clean up sewage on your own and explain why it's best to call in professionals like SERVPRO of Reston/Herndon for water damage restoration and sewage cleanup services.

Understanding the Health Risks Associated with DIY Sewage Cleanup

Sewage backups can be both hazardous and potentially deadly when homeowners attempt to address the issue themselves. Sewage can consist of greywater (from utilities like sinks, tubs, showers, and dishwashers) or, even worse, black water, which is the water used to flush toilets mixed with the human waste that it flushes away. Besides human waste, chemical compounds and cleansers in sewage produce phosphorus and nitrogen pollution that can damage waterways and pose serious risks when entering your home. Sewage backups in your home can result from various causes, such as clogs in the home's drain pipes, tree roots, damaged sewer lines, and more.

Sewage contains up to one million microorganisms per millimeter of waste, some of which are vital for breaking down solid waste. However, pathogenic bacteria are also present and can cause health problems such as Hepatitis A and Encephalitis. Due to its ability to seep into porous materials, sewage is challenging to clean up by hand.

Furthermore, sewage contains parasitic microorganisms, such as polio, adenovirus, and enteric cytopathic human orphan (ECHO) viruses, which can cause severe health issues in humans. While the ratio of viruses to bacteria is relatively small, they are still harmful to your health. Wastewater also hosts pathogenic and saprophytic bacteria, including E. coli, Giardia Lamblia, Salmonella, and Pseudomonas aeruginosa. Direct exposure to these toxins can lead to intestinal diseases, typhoid fever, cholera, and dysentery. That is why coming into contact with sewage without wearing personal protective equipment (PPE) and following proper procedures can pose a severe threat to your health.

Mold growth is another significant risk when attempting DIY sewage cleanup. Mold exposure can worsen allergy and asthma symptoms, especially in children and individuals with compromised immune systems. Flooding provides ideal conditions for mold to develop, as it only needs moisture, organic material, and optimal temperature. Alarmingly, mold can grow within just 24 to 48 hours of the incident.

However, the greatest danger is sometimes not the risk of disease, but the risk of electrocution or explosion. Never enter a flooded area or light matches until the utility companies have shut off the electric and gas service. If you detect or smell gas, immediately evacuate your home and notify the gas company. You should also enter your home with caution if you did not turn off the main power switch before the flooding occurred. Touching electrical lines, wires, equipment, and fixtures during and after a flood can be dangerous.

Addressing the underlying plumbing issue is crucial to prevent future sewage backups. Failing to fix the problem correctly can lead to recurring spills and increased costs. It's worth noting that most home insurance policies cover sewage cleanup, so hiring professionals like SERVPRO of Reston/Herndon is a practical and cost-effective solution.

The Importance of Proper Protective Gear and Equipment in Sewage Cleanup

8/21/2024 (Permalink)

Handling human waste or sewage comes with an increased risk of illness from waterborne diseases. Anyone involved in sewage cleanup must follow proper hygiene practices and wear appropriate personal protective equipment (PPE) to minimize the risk of contracting diseases such as the ones mentioned earlier in this article. SERVPRO® restoration technicians are trained to prioritize health and safety while dealing with sewage cleanup tasks.

Basic Hygiene Practices for Restoration Technicians

• Always wash hands with soap and water after handling human waste or sewage, before eating or drinking, and before and after using the toilet.
• Avoid touching your face, mouth, eyes, nose, or open sores and cuts while handling human waste or sewage.
• Keep open sores, cuts, and wounds covered with clean, dry bandages.
• Use waterproof gloves to prevent cuts and contact with human waste or sewage.
• Wear rubber boots at the worksite and during transport of human waste or sewage.
• Refrain from smoking or chewing tobacco or gum while handling human waste or sewage.
• Gently flush eyes with safe water if human waste or sewage contacts them.

Restoration techs who handle human waste or sewage are always provided with proper PPE, training on how to use it, and handwashing facilities. The following PPE is typically required for restoration technicians handling human waste or sewage:

• Goggles: to protect eyes from splashes of human waste or sewage.
• Protective face mask or splash-proof face shield: to protect nose and mouth from splashes of human waste or sewage.
• Liquid-repellent coveralls: to keep human waste or sewage off clothing.
• Waterproof gloves: to prevent exposure to human waste or sewage.
• Rubber boots: to prevent exposure to human waste or sewage.

To further protect restoration technicians from exposure, employees are typically required to have their Tetanus vaccinations up to date, and in most cases polio, typhoid fever, Hepatitis A, and Hepatitis B vaccinations as well. Adhering to these best practices and procedures ensures the health and safety of workers handling sewage cleanup tasks. That is also why sewage cleanup and related water damage restoration can become more expensive and dangerous for a DIY restorer.

What to Expect During the Water Damage Inspection Process

2/15/2024 (Permalink)

Water damage can strike unexpectedly, causing significant stress and disruption to your property. At SERVPRO®, we understand the importance of a thorough water damage inspection to assess the extent of the damage and to formulate an effective restoration plan. In this guide, we'll walk you through what to expect during a water damage inspection.

Why Is a Water Damage Inspection Crucial?

Before initiating any restoration work, a comprehensive inspection is crucial. This inspection serves multiple purposes:

Assessing Damage Extent: The inspection helps determine the scope and severity of the water damage, including affected areas and potential hidden issues.

Tailoring Restoration Plan: Insights gained from the inspection help in formulating a customized restoration plan tailored to your property's specific needs.

Documentation for Insurance Claims: Detailed inspection documentation provides crucial evidence for insurance claims.

Step-by-Step Water Damage Inspection Process

1. Initial Assessment

Upon arrival at your property, our trained professionals will conduct an initial assessment to identify potential safety hazards and evaluate the overall situation. Ensuring safety is important before proceeding with the inspection.

2. Determining Water Source and Type

Locating the source of water loss is crucial. Whether it's from a burst pipe, a leaking roof, or natural flooding, identifying the source helps in mitigation efforts. Additionally, understanding the type of water involved (clean, grey, or black) helps assess contamination levels and guides appropriate cleanup procedures.

3. Assessing Visible Damage

Our team will meticulously inspect visible areas affected by water damage. This includes examining walls, ceilings, floors, and structural components for signs of moisture, staining, or deterioration.

4. Utilizing Specialized Equipment

Advanced moisture detection tools like infrared cameras and moisture meters are employed to identify moisture levels in hard-to-reach or hidden areas. This helps pinpoint areas needing immediate attention and prevents future issues like mold growth.

5. Documenting Findings

Thorough documentation via photographs, videos, and detailed notes ensures a comprehensive record of the damage. This documentation is crucial for insurance claims and the formulation of an effective restoration plan.

6. Discussing Restoration Plan

After completing the inspection, our team will discuss their findings with you. They'll explain the extent of the damage, and the proposed restoration plan, and answer any questions or concerns you might have.

What Sets SERVPRO® Apart?

With years of experience in handling water damage restoration, our trained professionals bring expertise and know-how to every inspection. Utilizing state-of-the-art equipment, we ensure precise and accurate assessments, enabling swift and effective restoration processes. Our tailored approach addresses specific needs, ensuring a thorough restoration while minimizing disruptions to your property.

When faced with water damage, trust the expertise of our SERVPRO of Reston/Herndon professionals. Contact us today for a thorough water damage inspection and personalized restoration plan!

Navigating Water Damage Safely: Understanding Electrical Hazards

2/15/2024 (Permalink)

Water damage is a common concern in our coastal community, and it often brings along unseen dangers—especially electrical hazards. When water and electricity mix, it can lead to serious risks for homeowners and businesses alike. In this blog, we'll delve into the critical importance of understanding electrical hazards during water damage incidents and how to stay safe in Portland's picturesque surroundings.

1. Risk of Electric Shock

Water is an excellent conductor of electricity, and when it comes into contact with electrical systems or appliances, it increases the risk of electric shock. Even a small amount of water can pose a significant danger if it reaches outlets, switches, or electrical equipment.

2. Potential for Fire

Water damage can compromise the insulation of electrical wiring, leading to short circuits or exposed wires. This can generate sparks, heat, and potentially start a fire. Electrical fires are a severe risk during and after water damage incidents.

3. Hidden Hazards

Some electrical hazards may not be immediately visible. Water can seep into walls, ceilings, and floors, making it challenging to identify potential dangers. Hidden electrical hazards can persist even after visible water has been removed.

4. Impact on Appliances

Water damage can affect electrical appliances and equipment. Moisture can damage sensitive components, rendering appliances unsafe to use. Attempting to operate water-damaged appliances can lead to electrical accidents.

5. Damaged Electrical Panels

Electrical panels or circuit breaker boxes can be vulnerable to water damage. If these essential components are compromised, it can result in power surges, outages, or other electrical issues.

Safety Measures During Water Damage

The safety of you and your family or employees should be the top priority. If it's safe to do so, turn off the electrical supply to the affected area or the entire property. Never enter areas with standing water until you're certain it's safe to do so. Standing water can conceal electrical hazards, and contact with it can be life-threatening. Avoid using any electrical appliances or equipment that have been exposed to water until they have been inspected and declared safe by a professional.

Contact a qualified electrician to assess and repair any electrical damage caused by water damage. DIY electrical work is highly dangerous and should be avoided. After water damage, have your electrical systems thoroughly inspected to ensure they are safe for use. This step is essential to prevent future hazards.

Understanding the dangers of electrical hazards during water damage is crucial for the safety of your home or business in Reston/Herndon. By being aware of these risks and taking appropriate safety measures, you can minimize the dangers associated with water damage incidents. If you ever find yourself dealing with water damage and electrical hazards, remember that SERVPRO® is here to assist Reston/Herndon residents with professional cleanup and restoration services. We prioritize safety and are dedicated to helping you navigate the challenges of water damage while ensuring a safe and secure environment.

Broken Pipe Causes Water Damage

1/24/2024 (Permalink)

Our local Reston/Herndon team has been restoring water damage for commercial businesses in Edgewater for many years. Water is invasive and can cause significant damage in as little as one hour when left unaddressed. That’s why our technicians are on call 24 hours a day to respond to your emergency, 365 days a year. We typically arrive onsite within four hours of your call and will immediately begin the mitigation process. Our use of powerful, industrial-grade water extraction and drying equipment reduces the chances for secondary damage and more labor-intensive and costly repairs. We have established relationships with all major insurance companies and can assist with the insurance process and paperwork.

Why are we a top choice for commercial water damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

Every minute counts when you have a water damage emergency, so when your commercial business in Edgewater has a water damage emergency and you need fast emergency assistance, our local team is Here to Help.® We’ll restore your water damage “Like it never even happened.” Call us today at 703-471-6040.

Franchises are independently owned and operated.

Why Is Professional Water Removal Reliable?

8/21/2023 (Permalink)

As a homeowner, one of the worst nightmares is water damage. Whether it's a burst pipe, flooded basement, or natural disaster, water can quickly destroy your property and create costly repairs. Quick action can save your home from further damage, which is where professional water removal equipment comes in. With the right equipment and expertise, you can quickly dry up your home and prevent severe water damage. SERVPRO of Reston/Herndon is a trusted and experienced water damage restoration company. In this article, they explain how professional water removal equipment can save your home and why it's important to work with a company like SERVPRO of Reston/Herndon.

What is water removal?

Water removal is the process of removing standing water from a home or property. The process can involve using pumps, vacuums, and other specialized equipment to extract water from floors, carpets, walls, and other surfaces. Water removal aims to quickly and effectively remove as much water as possible to prevent further damage and prepare the space for drying and restoration.

Why is professional water removal equipment important?

Without the proper equipment and training, it's easy to miss hidden pockets of water or damaged delicate surfaces. A professional water removal company like SERVPRO of Reston/Herndon has the experience, training, and specialized equipment for quick and effective water removal in Reston/Herndon which reduces the risk of further water damage.

Some of the equipment that SERVPRO Reston/Herndon may use during water removal include:

1. Pumps: High-powered pumps can quickly extract large amounts of water from floors and other surfaces, making them essential for effective water removal.
2. Vacuums: Wet/dry vacuums can be used to remove water from carpets, upholstery, and other surfaces, making them an important tool for more detailed water removal.
3. Air movers: These powerful fans can circulate air and dry out damp surfaces, helping prevent mold and mildew growth.
4. Dehumidifiers: These machines can remove excess moisture from the air, helping to speed up the drying process and prevent further damage.
5. Moisture meters: These devices measure the moisture levels in different areas of your home, helping to ensure that all areas have been properly dried and prepared for restoration.

With the right equipment and expertise, water damage can be effectively managed. SERVPRO of Reston/Herndon is one of the #1 water damage restoration companies in Culpeper & Fauquier area. They have highly-trained water damage restoration technicians who are IICRC-certified. For speedy water removal in your area call 703-471-6040.

Do You Know What Type of Water Damage You Have?

8/21/2023 (Permalink)

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. Luckily, SERVPRO of Reston/Herndon is here to help!

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow. It can quickly degrade into category 3 if left untreated.

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Did your home or business have a sewage backup or toilet overflow? Call us today at 703-471-6040!

Leaking Roof Causes Water Damage

5/8/2023 (Permalink)

Whenever it rains, there is a chance for water damage from water entering the structure through a leak in a roof, windowsill, or foundation crack. Our local SERVPRO Reston/Herndon team is trained and certified to restore water damage, no matter how big the job is. 

Inspect and Repair Your Home’s Exterior

You can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

• Caulk and seal windows
• Inspect the roof for missing and aging shingles
• Check your rain gutters and remove any debris that may be clogging them
• Check your downspouts and clear any clogs and make sure they are draining away from the house
• Gutter guards are a good way to prevent clogs and water intrusion into the house
• Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation
• Make sure water drains away from the building.Water is invasive and will find its way into a structure easily when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the foundation wall through any cracks.

Call Us Today!

When you have a water intrusion issue in your Reston/Herndon home or commercial business, our local team of technicians in Reston/Herndon will restore the rain damage “Like it never even happened.” Call us today at 703-471-6040.

All SERVPRO Franchises are independently owned and operated.

The Science of Drying

2/27/2023 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be able a few towels to mop up the mess and place a fan or two around the damage area, your local SERVPRO of Reston & Herndon professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your home or business suffers a water damage, your local SERVPRO team will: 

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening. 
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

After the Storm... What's Next?

2/27/2023 (Permalink)

The second you notice flooding in your home do not hesitate to call SERVPRO of Reston/Herndon immediately! Time is the biggest factor in preventing further damage, as well as slowing the spread of water into places like your floors and walls. With a quick enough reaction to the issue can make a huge difference! Regardless, if you notice damage days after a storm we can still help. With a team of experts who know the ins and outs of storm damage we can find the solution to your issue! Not only do we perform the cleanup and treatment of the area, we restore what was ruined. When we leave it will be, "Like it never even happened." 

When Pack Out Services Are Needed

1/17/2023 (Permalink)

In servicing our community, we have come across losses of all sizes. There unfortunately have been cases where areas of a home are so heavily affected that thorough steps are needed to fulfill proper restoration including packing out rooms or an entire residence. Why does this happen and what can this mean for you and your family?

• Reasons for Packing services

Each project we restore is evaluated on a case by case basis but the following are guidelines we employ to ensure the health, safety and proper restoration of every project. First, a source of loss may be considered Category 3 where all affected materials (touched by the source of loss) need to be removed. Another scenario often occurs when a home is built before 1985 and tests positive for lead and asbestos. Per industry standards affected materials with lead and asbestos require a very specific procedure for removal. These are two common scenarios that require access to all affected materials which may run behind, under, in between and/or above personal belongings and furniture. 

• The Packout Process 

It's important to our team to help guide each homeowner through this step. What may already be a difficult process can become seemingly even more overwhelmingly. However with our expert packing teams you can rest easy. After obtaining approval from your insurance, we work directly with you to make sure you have access to the items you need and the rest is covered, padded and sealed under lock and key. 

Dealing with water damage in your home alone is no easy task, we are here to help our community no matter the scope of the job!

Heavy Rain Leads to Flooding...

8/10/2022 (Permalink)

Heavy Rain Leads to Flooding…

Our team here in Reston/Herndon restores storm damage throughout the year.

Although, we don’t experience many Tornadoes in our county here are the National Weather Service alert definitions for tornadoes and high winds:

Tornado Watch: This means a tornado is possible.

Tornado Warning: This means a tornado is already occurring or will occur soon.
Go to a safe place immediately.

High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose items and adjust plans as necessary, so you’re not caught outside.

Wind Advisory: Take Action! A thunderstorm is happening or is imminent in the warning area. Severe thunderstorms have wind gusts of 58 miles per hour and or hail one inch or larger. Seek shelter inside a sturdy building.

Preparing for High Winds

• Remove any dead trees or overhanging branches near structures
• Remove loose objects outdoors, on patios, roofs, or balconies that could blow away.
• Shutter windows securely and brace outside doors
• Bring in unsecured objects from outside and secure things that could blow away and cause damage or injury

Give us a call!

When your home or commercial business has storm damage, you can trust our local team here in Reston/Herndon to restore the damage, “Like it never even happened.” Call us today at 703-471-6040.

How to locate your home water shut off valve..

8/10/2022 (Permalink)

Do you know where the shutoff is located and could you locate it in the case of an emergency? If not, that’s okay. Many people do not know where to locate their water and gas shut offs.

If the leak is from a sink or a toilet, it is easy to turn off the water for that line by turning the valve that is located beneath or beside the fixture.

Typically, these shut offs lie on the exterior of the home around the perimeter of the building. Once you have found the shut off, make sure that all members of your household know where it is. The quicker you are able to turn off the water, the less damage is caused. 

What if you're not sure where the leak is coming from? It could be a pipe behind your wall, under your home, or somewhere that is hard to locate. In this case, you should turn off the water to the whole house. This means locating the water main shutoff. 

Next steps? Call SERVPRO of Reston/Herndon

If you experience water damage in your home, whether from a busted pipe, leaky roof, or natural occurrence, call SERVPRO of Reston/Herndon at 703-471-6040.

We are here to help 24/7.

Common Causes of Water Damage...

5/25/2022 (Permalink)

Water damage is a common problem that many homeowners in Reston/Herndon face each year. These problems can cause thousands of dollars in damages, and even force the family out of the house temporarily. The worst thing about water damage is that it can happen at ANY time.

When water creeps into areas of your property where it shouldn’t be, your floor could warp. Water damage also discolors walls and ceilings. Moisture can cause microbial growth if the damages are not immediately addressed.

List of Common Causes:

1. Severe Weather (Thunderstorms)
2. Clogged gutters
3. Leaking / Burst pipes
4. Washing Machine / Water Supply Line
5. Blocked drains
6. Water Heater
7. Toilet leaks

If you discover water damage inside your home, call SERVPRO of Reston/Herndon our highly trained and certified professionals are here to handle any disaster you find yourself in (703)471-6040.

Flood damage prevention

2/8/2022 (Permalink)

According to the National Flood Insurance program flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

Here are a couple of tips to keep water from entering your home during a heavy rain event:

1. Fix foundation leaks that may allow water to enter your home.
2. Make sure your roof is secure and protected.
3.  Clear gutters and drains

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Reston/Herndon is ready to respond at any time and also provides a free assessment and estimate.

How to protect the pipes from freezing

2/7/2022 (Permalink)

1. Insulate pipes - Exposed pipes are most likely to freeze. The more insulation you use, the better protected your pipes will be. Make sure to drain the water from outside faucets and insulate them from outside elements.

2. Let water drip - Simply maintaining a light trickle or steady stream of water in your faucets can go a long way in preventing water from freezing up in your pipes.

3. Steady thermostat  - Keeping a consistent temperature in your home or office puts less strain on the furnace. 

All we need to follow these tips is to reminisce on the events following the freeze of 2021. Rolling blackouts, homes completely destroyed due to burst pipes, and citizens stranded with no place to go to keep warm and stay safe. Our team is here, and we are Ready for whatever happens®. 

What to do when your refrigerator leaks

1/12/2022 (Permalink)

What happened?

The common cause for these water leaks is the plastic water line behind the refrigerator will crack, a slow drip begins and water pools behind the fridge unnoticed. Another common cause is excess condensation buildup which has the same effect. Water damage from your fridge can cause numerous problems in your home especially since the problem can go unnoticed for so long, at this point the damage has already taken a toll on your floors and surrounding areas. Moisture and heat in the dark environment create perfect conditions for mold to form and your floorboards to rot. This should not be overlooked. Over at SERVPRO we are experts in mold remediation and will gladly remove and prevent further frustrations for you.

So now what?

It is important to first clean up any visible water to avoid further damage and possibilities of mold occurring. Once this is done you should inspect your fridge and see if there are any noticeable leaks or areas where condensation may be forming to excess. It is important to replace any faulty connections to stop the immediate leak if possible. If you are able to, assess the damage done to the area under and around the fridge. Most of the time floorboards will show visible damage, but the real problems can occur underneath where you cannot see. We recommend you give us a call at SERVPRO of Reston/Herndon where we are available 24/7 to assist. We will send a team out to stop any further damage and spread of mold and help prevent this issue from occurring again. While you may be able to swap out the damaged areas of flooring, mold can continue to grow and cause more problems in the future. With many years of experience we will make the cleanup a quick and easy experience.

Pro tip: add a water alarm behind/under your fridge to catch any further problems from getting far

Answers to Your Water Damage Questions

5/19/2021 (Permalink)

When water damages residential and commercial properties in our area, property owners have a lot of questions.

Here are the answers to your burning questions about water damage restoration.

What happens when water floods my home or business?         

Once drywall comes in contact with water it begins to sag and disintegrate. If the water is not contained quickly and in a proper manner, the wood will begin to swell. The more time that water is spent within the contents of your home, the more likely your hardwood floors will buckle and warp. 

Why do I need to call SERVPRO of Reston/Herndon? I already wiped up the water myself.

If your property was flooded with water the most important issue to address is the water that you can't see, not the water that you wiped up in the middle of your floor. Mold and mildew love to grow in the dark cavities of your home. To prevent future health and structural effects, call 703-471-6040 and leave it to the experts.

How does a professional water damage restoration contractor handle water differently than I would?

Your normal household fan and towels won't cut it when there's been excessive water damage. We use specialized industrial air movers and dehumidifiers to handle water after a flood. Our advanced technology will be placed in a precise manner, drying your property out as fast as possible. 

How long does it take to dry my home or business?

The answer varies with every different situation. The type of water damage, the extent of the damage, how long the water was at the property, and the material that was affected. Typically water damage takes 2-3 days to dry, but if the materials have been exposed for a long period of time there may be other issues!

Is it okay to leave the equipment running all day every day? 

Without a doubt! Our equipment was created to run for extended periods of time without causing any safety problems. The equipment is placed in a precise location according to our moisture mapping - do not move it!

Do I have to use the restoration company the insurance company recommends?

No way! You are free to hire whoever you want, you absolutely do not have to use what they recommend. 

Why hire us? Once we have the information about the claim you make, we will communicate directly with your insurance agent. This way you'll be able to worry less - we know you've already experienced enough hassle.

Residential and Commercial Restoration

As a locally owned and operated business, SERVPRO of Reston/Herndon is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the Reston/Herndon community and want to do our part to make our community the best it can be.

Handling Intruding Water

5/18/2021 (Permalink)

Once a water damage event occurs on your property, the first 24 hours are the most important in preventing secondary or permanent damage. SERVPRO of Reston/Herndon is on-call 24/7 and has the capabilities to get to your property within the first hour of the phone call. Our technicians will be on-site to help ensure that your water damage is handled properly.

Inspection

The expert technicians at SERVPRO of Reston/Herndon will first inspect the property and damages. This will help determine the extent of the water damage and will allow them to create a plan to review with you. Our customers rave about how informative and helpful our professionals are when it comes to their concerns.

Emergency Services

Once the plan has been created, our expert technicians will place our industrial-grade equipment in precise locations so that the drying process is done properly and efficiently. If any questions come up during the process, the experts will have no problem explaining the needed emergency services to you step-by-step.

Monitoring

To ensure that the process is going smoothly, a professional from SERVPRO of Reston/Herndon will monitor the drying process daily. If there are any changes or updates, our experts will be consistently communicating with you.

Emergency Water Damage Tips

1. If you know where it is, shut off the water source so that the damage does not get worse.
2. Turn off circuit breakers for wet areas of the building when access to the power distribution is unsafe from electrical shock.
3. Do not turn on ceiling fixtures if the ceiling is wet. Do not enter rooms where the ceiling has begun to sag from retained water.

For more information on recovering from water damage, contact the professionals at SERVPRO of Reston/Herndon by giving us a jingle at 703-471-6040 today.

Foundation Water Damage: Know the Warning Signs

5/18/2021 (Permalink)

You can't build a strong home on a weak foundation.

Foundation water damage weakens the structure of your home, causes cracks, bowed walls, and can be as extreme as causing your home to collapse.

Here's how to identify and address the early signs of foundation water damage:

Cracks.

Cracks may appear on both the interior and exterior of a home and are a tell-tale sign of foundation water problems. On the exterior, a few hairline cracks aren't normally a concern. It is important to be aware of horizontal cracks and stair-step cracks in block walls or corners. This may indicate serious structural damage and you should consult a water damage professional like SERVPRO of Reston/Herndon. 

Standing water in a basement or crawlspace.

Water in a basement could be an indication of a plumbing issue, however it could also mean that there is water seeping in through cracks in the foundation or gutter runoff. Either way, they're both causing issues and should be addressed immediately. Seeping water is a perfect host for mold growth and can weaken wooden support structures.

Windows and doors are jamming.

Excess water absorption in a building can cause frames to warp, which means that there is probably a waterproofing problem. Excess outside moisture can also cause your entire foundation to shift, leading to much bigger issues that will need to be addressed.

Mold Patches or Rotting Wood

As we've stated before, mold needs two things to grow: a source of moisture and organic material. If you can't spot the mold with your eyes, you'll without a doubt be able to smell the distinct mildew scent. Mold remediation should be enacted as quickly as possible once you discover mold. Mold could result from a crack or opening in the foundation that's allowing water to seep in.

Flooded soil.

If your gutters or other drainage systems are not doing their job properly, it can cause water to redirect back to your foundation instead of away from your house. If you see pools of water around your home, the wet soil will increase the likelihood that water will penetrate the foundation of your home.

It is important to keep track of your preventative maintenance on your home. Most importantly, if you suspect you have foundation water damage the best thing you can do is call SERVPRO of Reston/Herndon at 703-471-6040.

Whose Water Damage Is It?

4/16/2021 (Permalink)

Water damage is a pain; no matter what the source of cause.

Just think about the damage, the time, the money, the inconvenience, having to miss work; the list goes on.

Maybe the water damage has just begun. Or maybe the water damage is reoccurring, but you are just now noticing. Which means you may have to worry about mold too!

Now, imagine a scenario where you and your home are affected by water damage; but the source is coming from your neighbor!

This happened to a recent customer of ours.

The apartment above had a slow continuous leak coming from their cold supply line for the washer. This caused the apartment above to have water and mold damage to their floor. It also caused the apartment below to have the same damage but to their ceiling.

Which one is worse...?

Your home has damage and damaged someone else's home? (You have to deal with an upset neighbor and paying double).

Or...

Your home is damaged by your neighbor? (You have to go to your neighbor just to find out what is going on and make sure they pay for the damages) SERVPRO of Reston/Herndon is trained to help with such situations.

Ice Dams

8/1/2019 (Permalink)

Ice dams when snow melts.  The water runs down your roof and refreezes forming icicles. This only occurs when part of your roof warms to above 32 degrees F, warm enough to melt the snow, while the roof edge remains below freezing. When snow builds up on the roof the heat from inside the house will warm and melt the snow which runs down the roof side and refreezes. 

The water pools up and freezes back up under the shingles.  In some cases it can go mas high as 6 to 10 feet up the roof. Later as it melts, it drips through the roof and into your walls or worst yet your ceiling. 

Damage can be serious; Can cause peeling paint, rot, mold and more. The problem is most common after a heavy snow.

Hose Bib Winterization

8/1/2019 (Permalink)

To prevent damage to your home drain your outside hose bibs during the winter months!  If you don't you run the risk of water freezing in the pipes; then when the exterior hose bibs are turned on, they will attempt to push water through, breaking the pipes and flooding inside your walls. Last spring several Fort Belvoir families were inconvenienced by these burst pipes and the ensuing repairs. Your hose bibs have been equipped with anti-siphon devices to prevent your pipes from storing – and subsequently freezing – excess water.

***** Always disconnect hoses from the exterior hose bib faucets. *****

If you use your faucets during the winter months make certain to drain the hose bib of any excess water. 

If you do not expect to use the outdoor faucets during the winter months, we advise that you drain the hose bibs and shut off the water line from inside your home.

This simple process can save you a lot of aggravation and money.

Smoke Detector Checks Are Key

7/31/2019 (Permalink)

Checking the batteries and the status of your smoke detectors regularly is so much more important than the average home owner thinks it is.

We know they are checked before you rent or buy a house.  We know they are checked when you sell a home.  These legal steps have been added for your protection, so get in the habit of taking the extra steps necessary of checking them periodically and log it somewhere.

One of the first items mentioned when a residential fire happens if there is an injury or fatality; is that the smoke detectors were or were not operable. Something so simple can save hundreds of dollars in damage and maybe even a life.  

Some states have now required detectors that have sealed batteries guaranteed active for 10 years, Maryland recently enacted the law.  Take the time to check the status of your detector and test it on a regular basis. 

Water Nightmares

7/26/2019 (Permalink)

Water damage occurs when excess water begins to pool in areas where it shouldn’t. This issue may arise due to bursting or leaking pipes, faulty or malfunctioning household appliances, or a natural disaster or weather related issue. One appliance that frequently causes water damage in homes is the washing machine. Homeowners leave washing machines unattended to complete other chores throughout the house or even fall asleep until the next morning. DO NOT MAKE THIS MISTAKE! In some instances, washing machines may fail to transition from the “filling stage” and continue to fill with water until the water is shut off. This causes water to overflow from the machine and begin to fill the house.

It only takes minutes for water to quickly spread throughout the property, saturating everything in its path. Water may be absorbed into walls, floors, upholstery, and belongings, furniture finishes may bleed, causing permanent staining on carpets, and photographs, books, and other paper goods may swell and warp.  If you are unfortunate enough to have to face water damage in your home, don’t do it alone. Contact SERVPRO of Reston/Herndon, your regional flood specialist, at 703-471-6040.

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Water Damage and Category type

1/4/2018 (Permalink)

IICRC Standard and Reference Guide for Professional Water Damage Restoration sets three categories of water that cause damage in buildings. They are summarized as follows: 
Category 1 Water - Refers to a source of water that does not pose substantial threat to humans and classified as "Clean Water". Category 1 water may become contaminated if it mixes with soils or floor coverings, building assemblies, etc... Time and temperature can promote growth and amplification of microorganisms in water can cause Category 1 water to degrade.

Examples of category 1 water are: a broken water supply line (including the toilet), and tub or sink overflows. 

Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants.  These contaminants can cause discomfort or sickness when exposed or consumed. This water type carries micro organisms and is nicknamed "Gray water."

Examples of catagory 2 water are:  toilet bowls with urine (no feces), sump pump failures, dishwasher water discharge, and washing machine water discharge. 

Category 3 Water - Nicknamed "Black Water" and are grossly unsanitary. These indoor water sources  contain unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness.

Examples of type 3 water are:  water sources from sewage, seawater, stream or river water, ground surface water or standing water. 

Category 2 Water that is not promptly removed and remained stagnant may be re classified as Category 3 Water. Toilet back-ups that originate from beyond the toilet trap is considered black water contamination regardless of visible content or color.

Knowing the classification of your water may help you understand personal safety concerns and the necessary material and debris removal anticipated.

Turn off your main water valve before going on vacation!

12/22/2017 (Permalink)

Even a broken or frozen water line to the toilet can cost thousands in damages!

Nothing can ruin a vacation faster than a phone call alerting you to catastrophic damage to your house, or returning to a home that has been sitting in water due to a broken/frozen pipe or a hot water heater that defaulted into a flood. Turn off your main water valve before going on vacation! 

If you are traveling during the winter it is also a good idea to drain the lines too.  It is easy to drain the lines by simply turning on a faucet on the main floor or in the basement.  If you do not know where your main valve is, ask your plumber.  It is also a great idea to make sure that the valve works.

If for any reason you are not able to turn it off yourself sometimes the water company will shut it off for you.  This simple act can prevent thousands of dollars of damages.

Tips for Homeowners: Preventing Water Damage to Your Home in Reston/ Herndon, VA

10/4/2017 (Permalink)

Home flooded in Reston, VA

Avoid the cost and hassle of severe water leaks! Follow SERVPRO of Reston/Herndon's simple tips to prevent water damage in your home.

• Clean your gutters at least twice a year to avoid costly gutter damage. Defective, clogged downspouts can cause severe water damage to your home- including rot, mold, and basement flooding. Be especially cautious after heavy rain and snow storms to ensure that your spouts are properly secured and that no residual water remains to seep into your house.

• Disconnect idle water hoses. This protects your home against busted pipes, damaged walls, and flooded floors.

• Maintain appliance pipes and hoses. In our professional restoration experience, defective pipes and leaky hoses are among the most frequent causes of water loss. Be sure to replace yours regularly to prevent significant water damage.

• Install a water detector. A water detector will immediately alert you at the sign of water damage. Our professionally trained restoration crew suggests that homeowners install this device close to areas most prone to water damage i.e. water heaters, washing machines, dishwashers, toilets, etc. This prevention method will protect both your home and your pockets from the physical and financial costs of water remediation.

• Monitor your water bill and water pressure. Too high water pressure can cause erected pipes and hoses. Likewise, irregular water bills can point to problems with the water flow in your home. Act immediately on any signs of water damage or leaks to prevent mold, mildew, and other water disasters.

If you have any questions, or if you need our help in protecting your home against water damage, contact us today at (703) 471-6040. Our heroes are ready to help 24/7!