Answers to Your Water Damage Questions

5/19/2021 (Permalink)

When water damages residential and commercial properties in our area, property owners have a lot of questions.

Here are the answers to your burning questions about water damage restoration.

What happens when water floods my home or business?         

Once drywall comes in contact with water it begins to sag and disintegrate. If the water is not contained quickly and in a proper manner, the wood will begin to swell. The more time that water is spent within the contents of your home, the more likely your hardwood floors will buckle and warp. 

Why do I need to call SERVPRO of Reston/Herndon? I already wiped up the water myself.

If your property was flooded with water the most important issue to address is the water that you can't see, not the water that you wiped up in the middle of your floor. Mold and mildew love to grow in the dark cavities of your home. To prevent future health and structural effects, call 703-471-6040 and leave it to the experts.

How does a professional water damage restoration contractor handle water differently than I would?

Your normal household fan and towels won't cut it when there's been excessive water damage. We use specialized industrial air movers and dehumidifiers to handle water after a flood. Our advanced technology will be placed in a precise manner, drying your property out as fast as possible. 

How long does it take to dry my home or business?

The answer varies with every different situation. The type of water damage, the extent of the damage, how long the water was at the property, and the material that was affected. Typically water damage takes 2-3 days to dry, but if the materials have been exposed for a long period of time there may be other issues!

Is it okay to leave the equipment running all day every day? 

Without a doubt! Our equipment was created to run for extended periods of time without causing any safety problems. The equipment is placed in a precise location according to our moisture mapping - do not move it!

Do I have to use the restoration company the insurance company recommends?

No way! You are free to hire whoever you want, you absolutely do not have to use what they recommend. 

Why hire us? Once we have the information about the claim you make, we will communicate directly with your insurance agent. This way you'll be able to worry less - we know you've already experienced enough hassle.

Residential and Commercial Restoration

As a locally owned and operated business, SERVPRO of Reston/Herndon is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the Reston/Herndon community and want to do our part to make our community the best it can be.