Recent Why SERVPRO Posts

GET IT DONE RIGHT! | SERVPRO of Reston/Herndon

3/1/2024 (Permalink)

When you come home after work and find that a pipe burst and that water has been sitting for a couple of hours you just hop into action. But after you’ve shut off the water and called a plumber what’s next? Do you clean it up? You can try but do you have the equipment to properly clean and restore your valuables and home to its precondition? Probably not, so why take those chances.

Our highly trained restoration technicians are prepared to respond immediately to flood or water damage at your property. We have experience, expertise and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly. Weather can be unpredictable so being prepared is paramount to ensuring your property or business can return to normal after a disaster. SERVPRO of Reston/Herndon will have your back from beginning to end in any disaster!

Our goal here at SERVPRO of Reston/Herndon is to serve and be the best Cleaning/Restoration Company in Reston/Herndon or anywhere in between, we take pride in serving your neighborhood! We are a locally owned and operated franchise with employees dedicated to providing a quality customer experience! Give us a call today at 703-471-6040.

To Get A Mold Inspection, Or To Not Get A Mold Inspection?

1/4/2024 (Permalink)

There is an urban myth that there is mold in every Florida home, therefore every home buyer calls for a mold inspection report to be done before moving in. Real Estate Agents also call on behalf of their out of state clients. When purchasing a property, make sure to pay special attention to hot spots like Bathrooms, especially near showers and toilets; Windows, for leaks from rainwater, sprinklers and condensation from the Florida humidity, can all cause mold to form.

Not all mold is visible mold. It can hide within HVAC ducts, behind kitchen cabinets and baseboards. In that instance it is recommended that you seek a mold inspection to help determine your course of action. If you do however see mold, give the skilled professionals at SERVPRO of Reston/Herndon a call (703)471-6040.

How to Keep Your Home Safe When Going on Vacation

11/7/2023 (Permalink)

If you're going away for longer than a weekend, it's important that you know how to leave your home so you're not coming home to a disaster. There are a few things you can do to avoid mold growth, water damage, fire damage, and even storm damage. In this blog, we'll cover some tips on what you can do so you're able to look forward to coming home without stress.

Humidity Levels

Many people, when they leave for vacation, turn their air conditioning off. We understand that you're saving money by not running the air while you're not home. We get it, why run something that costs money if you're not there to use it? Well, you're actually doing your home and health a favor by running it. Sure, it'll cost money, but it'll also cost you even more money to get mold growth remediated when it grows due to the humidity levels. Even higher-than-normal indoor humidity can support mold to grow, so it's best to keep indoor humidity below 45%.

To understand mold a bit more:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, AC/heating systems, and could even hitch a ride on your clothing or pets.
  • Mold spores thrive on moisture. They can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.

If you do, in fact, return to mold or suspect it, you need a mold remediation team to help. DIY mold cleanup and restoration is never a good idea. It can be dangerous to you and your family. Give us call!

Water Damage

It's hard to always know if the area is getting hit with a lot of rain while you're away. We suggest that you keep in contact with a neighbor and check in to ensure your home is ok. If your home gets hit with a flood while you're away, you can come home to water damage.

Ensure that your windows and doors are properly sealed, and if you live in a flood zone, it's important to prepare your home in the event that a storm could hit. If your home ends up with water damage and you need a water damage restoration team, give us a call. Our water damage restoration process is thorough, ensuring your home is back to the way it was - like it never even happened.

Fire Damage

Fire damage is one of the most devastating events that can take place in your home. We've seen so much devastation over the years and helped so many people restore their homes back to preloss condition. Although it's tough to totally avoid fire damage, due to a faulty wire in your home or something happening outside near your home, this is where it comes in handy to stay in contact with a neighbor. Be sure to let them know that you'll be away and ask them to keep an eye on your home.

In the unfortunate case that this does happen to your home, we're the fire damage restoration team that'll be on your side from beginning to end. The fire damage restoration process is difficult to attack on your own and it may be difficult to find a reputable company that can come out ASAP, especially when it comes down to smoke damage, smoke odors, and the house fire cleanup in general. SERVPRO is your answer.

Storm Damage

Storm damage is one of the scariest things that can happen to your home and property. Storms are very unpredictable. Sure, the weather reports can call for a severe storm, but sometimes it's worse than they think. If you're going away, just make sure that your trees have been looked at to ensure that they won't easily fall on your home, make sure that your home is secure and sealed, and if there is a storm in the forecast, use sandbags around the structure of your home as a precaution.

Storm damage restoration is no easy task, especially when it comes to debris removal, broken windows, and the need for a thorough cleaning.

SERVPRO is Here for You

SERVPRO is the restoration company that will always be by your side. If you need fire damage restoration services, water damage restoration services, mold remediation, or anything having to do with restoring your property back to preloss conditions, we're your best bet.

We understand the stress and worry that comes with a fire or water damage and the disruption it causes your home or business. Our goal is to help minimize the interruption to your life and quickly make it “like it never even happened.”

Understanding Flood Cuts: A Vital Step in Restoration

8/23/2023 (Permalink)

When a flood wreaks on a home or building, the damage can be extensive and overwhelming. Among the various restoration techniques employed, one crucial step stands out, the flood cut. This process involves removing a portion of the damaged walls to mitigate the effects of water intrusion and initiate the recovery process. In this blog post, we will delve into what exactly a flood cut is, its purpose, and why it is an essential component of post-flood restoration efforts.

Defining a Flood Cut

A flood cut refers to the intentional removal of drywall or plaster from the lower portion of interior walls that have been affected by floodwater. Typically, a flood cut involves cutting the wall at a specific height, often 12 to 24 inches above the flood line or the highest point of water intrusion. This procedure creates a clear demarcation between the affected and unaffected areas, enabling a more targeted restoration process.

Purpose and Benefits

The primary purpose of a flood cut is to remove and discard the water-damaged materials in order to:

  • Enhance Drying Efforts: After a flood, thorough drying is crucial to prevent further damage and inhibit mold growth. By removing the lower portion of the walls, moisture trapped within the wall cavities can be exposed and effectively dried using professional equipment like dehumidifiers and air movers.
  • Assess Structural Integrity: A flood cut allows restoration professionals to assess the structural integrity of the affected walls, identifying any hidden damage or compromised structural elements that may require repairs or reinforcement.
  • Facilitate Restoration: By creating a clean, defined boundary through the flood cut, the restoration process becomes more manageable and efficient. It allows for a fresh start in rebuilding the affected areas, ensuring a safer and more aesthetically pleasing outcome.

Proper Execution and Professional Involvement

Performing a flood cut correctly is crucial to achieve the desired results and avoid unnecessary damage. It is recommended to involve professional restoration experts who possess the necessary skills, experience, and equipment for executing the task safely and efficiently. Professionals will carefully measure and mark the appropriate height for the flood cut, use appropriate tools to make precise cuts, and ensure proper disposal of the removed materials.

In the aftermath of a flood, taking swift and appropriate action is paramount to mitigate damage and initiate the restoration process. A flood cut plays a vital role in this process, allowing for the removal of water-damaged materials, ensuring proper drying, and setting the stage for efficient and effective restoration. By understanding the purpose and benefits of a flood cut, homeowners and property owners can make informed decisions, seek professional assistance, and expedite the recovery of their living or working spaces. Remember, when faced with flood damage, consult with restoration professionals to ensure a comprehensive approach to flood cut implementation and post-flood restoration.

Mold In The Winter Time

8/22/2023 (Permalink)

Mold In the Winter time?

There is a common misconception that mold is a seasonal problem. Many homeowners think mold issues disappear when the weather is cold. While temperature does affect the way mold grows, it’s a year-round problem. It’s important to be aware of how and where mold can grow in your home, even during the winter months. Keep reading to learn the answers to the most-asked winter mold questions our technicians are asked.

Does mold grow in cold temperatures?

YES! Mold needs three things to grow: moisture, adequate food source, and the correct temperature. But contrary to what many people think, mold can grow in cold temperatures.

Different types of molds thrive under different conditions, and some molds are more likely to grow in the winter months than others. Unfortunately this comes from the temperature conditions we create ourselves. Mold growth can occur when we heat our homes to stay warm..

So, does mold die in the winter?

Cold weather will not kill mold. Mold spores are opportunistic, they wait for the right conditions and then begin to spread. Even extreme temperatures do not kill mold spores, but they can deactivate them for a period of time.They become dormant and will begin to multiply and grow again as soon as the temperature rises back to ideal. Controlling the temperature alone will not solve your mold problems if you have them. The key to removing mold from your home and keeping it from reoccurring is to control humidity levels and properly treat it at the source. 

Mold growth on windows during the winter?

The fall and winter months bring precipitation and dew onto surfaces in our homes that can begin to collect  moisture. Places like your window panes, are ideal for mold to expand and grow as moisture collects and sun shines through. When the temperature drops during the winter, the warm air in your home comes into contact with the cool glass of your window panes, depositing more water vapor and leading to an increase in moisture buildup around your windows. That’s why sometimes mold tends to collect around windows during the colder months.

How do you prevent mold from growing in the winter?

Here’s what you can do in your home to prevent mold from growing and spreading during the winter months::

  • Keep humidity below 50% throughout your home at all times. 
  • Inspect pipes and fix plumbing leaks as soon as possible to prevent water from collecting.
  • Use mold-killing cleaners in bathrooms and areas of your kitchen where moisture collects.
  • Avoid having carpets or rugs near windows, sinks, or other places that can become wet.
  • Inspect your air ducts and change filters on your furnace regularly.
  • Always use a ventilation fan during showers or baths to prevent moisture buildup.
  • Clean your gutters often to prevent moisture from building up on collected debris.
  • Get rid of old recycled material, newspapers, and any upholstery or fabric that has been exposed to moisture.
  • Call a Professional cleaning crew like SERVPRO of Reston/Herndon

SERVPRO of Reston/Herndon is prepared and certified to handle any mold issues you may be facing this Winter. Don't waste another day with mold in your home. Call us for a consultation at (703)471-6040.

Fire Damage - Content Cleaning

5/4/2023 (Permalink)

SERVPRO of Reston/Herndon knows what it's like to lose your belongings to a fire. That's why we offer content cleaning to help you recover from the effects of fire damage. If your clothes have been damaged in a fire, our professional team will spot and clean them for you. We can also advise you on what process is best for any specific piece of clothing or item.

Content cleaning is a service that can be done by professionals if your clothing has been damaged in a fire.

Each piece of content will be pre-spotted, pre-tested and thoroughly cleaned. Contents with smoke residue may need an additional ultrasonic cleaning process.

Each piece of content will be pre-spotted, pre-tested and thoroughly cleaned

The first step in the cleaning process is pre-spotting, which involves a thorough inspection of each item to determine what damage it has sustained and whether it can be cleaned. If an item cannot be cleaned, we will discard it. Next, we thoroughly clean all items (including furniture) using our proprietary process that removes smoke residue while also preventing any new soiling from occurring.

Contents with smoke residue may need an additional ultrasonic cleaning process.

The contents of your items can be affected by smoke residue. Smoke can make an item smell like burnt or wet wood, or it may leave behind a yellow discoloration that won't wash out. Smoke residue can also cause the ink on labels to fade, which will make them illegible. Smoke residue may need to be removed before you clean the item using other methods such as steaming and dry cleaning (using chemicals). Ultrasonic cleaning is one effective way of removing dirt and grime from objects but not all materials are suitable for this type of cleaning process so check with your dry cleaner first!

We'll help you get your belongings back in good shape after fire damage. 

We're here to help with our expert post-fire cleaning services. Whether you need help getting rid of the smell or repairing some of the physical damage left behind by fire, we'll fix everything up, so it looks like nothing ever happened. We'll even make sure all those pesky stains disappear from your carpeting so no one will ever suspect anything was amiss. Our experience with these situations makes us uniquely qualified to handle any situation involving smoke or water damage. So, whether you've been through a kitchen fire recently or have just gotten back from vacation (and found out about another family member's house burning down), let us do what we do best: restore order after chaos has taken over!

Communication is Key

5/2/2023 (Permalink)

SERVPRO of Reston/Herndon knows that when your residential or commercial property is threatened with damage, it can be a VERY stressful and unknown time. This is why we make it a priority to communicate with our clients every step of the way. SERVPRO will provide detailed information to our customers in every step of the restoration process so that our valued customers are never left in the dark. 

Our office staff will talk through options and scheduling with the customer. The staff will gather information and let the customer know SERVPRO is here to help. A project manager will scope the loss and provide an estimate whether it's an initial or final. These managers will also discuss the restoration process with the customer and inform him or her of the work that will need to be done. Our skilled technicians will work to make fire, water or mold damage "Like it never even happened." Our consistent communication continues through the payment process with our office staff and follow-up conversations. 

Fires in the Warmer Months

3/2/2023 (Permalink)

Looking forward to the warmer weather after the long cold months of winter. Spring is in full bloom, and summer is right around the corner. 

It's a time of renewal and getting outdoors. There are plenty of activities to do outdoors such as hiking, going to the lake, grilling, and barbecuing with friends and family, just to name a few.

With the warmer weather families will begin to gather for reunions, graduations and the seasonal cookouts that everyone loves. That also brings with it the risks of increased fires. 

Unfortunately, spring sees more daily fires on average than any time of year. But by being cautious, you can minimize fires at home this season. 

Here are some great places to start: 

The grill: Grills are one of the biggest culprits of spring fires. It presents a substantial risk due to the combination of flame, grease, heat and gas. But just taking a few precautions can greatly reduce the risk of a fire on the barbecue grill! Make sure the grill is cleaned prior to every use and that all parts are in proper working order. Replace any worn or damaged components before grilling and keep the grill at least six feet away from any flammable objects, especially the home! Lack of proper cleaning is responsible for almost 20% of grill fires! 

The fire pit. While the grill gets it share of blame for accidental fires, the fire pit can be dangerous as well. Gathering on a cool spring or summer evening around a fire pit can provide some of the best rest and relaxation after a long day or week. Keep these safety tips in mind: Kids should never be left alone or around a fire pit. Keep a bucket of water close by at all times. Don't add pine needles or leaves to a fire pit as this can cause "flare-ups" and embers can be carried away by the wind. If you are cooking hot dogs or roasting marshmallows do it over the embers and not the open flame, which will help avoid the flame damage and help you get that elusive perfect roasted finish that you're looking for. 

Chimneys and dryer vents. Chimneys should be inspected and cleaned by a professional at least once every season. Ash, soot and creosote buildup is a major cause of fires, and with proper maintenance, this risk can be reduced. The failure to clean dryer vents is a leading cause of fires that emanate from the dryer. 

Our technicians are on speed dial 24/7 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Experience the SERVPRO of Reston/Herndon difference. 

How Do Hygienists Check for Mold?

1/16/2023 (Permalink)

Sampling Techniques Professionals Use

Hiring an environmental hygienist to perform a mold test is the most accurate method for determining whether mold is growing in a residence. Learn about the sampling techniques professionals use and how test results can increase the effectiveness of mold cleaning.

Obtaining Samples

An environmental hygienist will take samples to send to a lab for analysis. Depending on the situation, a hygienist may obtain different types of samples:

  • Air
  • Bulk (contents or materials)
  • Spores

Any of these methods can yield conclusive results about the type of mold present in a house. Air testing may include analysis of microbial volatile organic compounds and spores. Bulk testing may focus primarily on the presence of spores. All of these methods allow for targeted mold remediation measures.

Analyzing Samples

There are several methods of lab analysis that a hygienist or mold specialist may recommend. The amount of detail and speed of these methods vary:

  • Microscopy
  • Culturing
  • A combination of these methods

Microscopy involves visual analysis and can provide results in as little as two days. Culturing is a slower process that involves growing mold spores in a Petri dish. This process can provide more detailed results, such as the subspecies of mold, but is slower and more expensive.

Reporting Findings

A hygienist can provide test results and recommendations for mold cleaning. A homeowner may want to work with a full-service restoration company to ensure that mold remediation proceeds as efficiently as possible. Depending on the species of mold and the extent of an infestation, different cleaning or quarantining methods may be recommended.

These are the three major stages of checking for mold. An environmental hygienist can recommend the best mold cleaning methods for a particular species of fungi or type of infestation. If a homeowner is concerned about mold damage at a residence in Reston/Herndon he or she should hire a certified hygienist.

We Are Always Here To Help!

8/25/2022 (Permalink)

Many different biohazard situations can occur in a home. Sewage backing up into a home is the most common biohazard problem. However, there are some less frequent problems that may require special attention.

Biohazard Examples

  • Human blood & blood products – Items that have been affected by blood & other bodily fluids.
  • Animal Waste – Animal carcasses and body parts, or any bedding material used by animals that are known to be affected with pathogenic organisms.
  • Crime scene cleanup, including decontamination.
  • Suicide, homicide and accidental death cleanup and decontamination.
  • Emergency vehicle, facility and equipment cleanup
  • Prison cell clean up
  • Infectious disease, viral and microbial site decontamination.

Why Hire SERVPRO of Reston/Herndon?

  • 24 – Hour Emergency
  • Faster to Any Size Disaster
  • Locally Owned and Operated
  • Highly Trained Technicians
  • Keep your employees, or loved ones safe from any dangerous chemicals, infectious disease and blood borne pathogens.
  • Local and state regulations govern biohazard cleanup and disposal. In most cases, require certified professionals to complete the remediation.
  • Minimize the risk of mental stress and trauma to friends, family, employees.
  • Save time and energy.
  • Restore your property “Like it never even happened." 

The safest way to restore your business or home to its pre-existing state is to hire a team that specializes in the cleaning and restoration procedures you need.

What Is A Dehumidifier...? Do You Know...?

8/12/2022 (Permalink)

A dehumidifier is specialty equipment that lowers and retains the intensity of humidity in the air, generally for health or convenience purposes. SERVPRO uses dehumidifiers to quickly dry a wet structure. Our high quality equipment can minimize stinky odors and reduce the possibility of microbial growth by removing moisture from the atmosphere.

Dehumidifier’s Will Stop Mold Growth?

If you have a mold issue in your commercial or home, don’t delay. Mold will grow as soon as it has a supply of water. When a room’s relative humidity rises, the mold will begin to show dark black spots on walls, fabrics, and much more. It is very common for rooms that do not have quality ventilation to have mold issues. Common places for mold to develop are inside an attic, crawl spaces, and in the bathroom.

Placing a dehumidifier in the common places will help stop the growth of mold. Make sure that you work on finding the cause of the growth. The source of the moisture should not be neglected; neglecting may cause mold growth to occur in the future.

How Long Do You Need To Place A Dehumidifier On-Site Due To Water Damage?

It’s difficult to tell how long water damage equipment will remain in your commercial or home. The time can vary based on the level of water damage, the region’s extend, and the kind of dehumidifier. 

Here at SERVPRO, our goal is to have your property dry within three to five days. The dry time can vary on the size of the water loss, the category, and the number of contents in the property. In some cases, we have had to leave dehumidifier’s on-site for prolonged periods due to microbial growth.

When it comes to any restoration job, it is important to get in touch with SERVPRO of Reston/Herndon. We will provide the appropriate specialists to help find a prompt solution. Our restoration experts perform standard procedures taught by the IICRC. 

SERVPRO of Reston/Herndon is Available Around the Clock!

5/25/2022 (Permalink)

Water Damage is something that is never an enjoyable experience. It can be extra difficult to experience. Many people put off planning for water damage as it seems like something that may never occur, but it is more frequent than most anticipate. Approximately one in 50 homeowners file a water damage claim each year in the United States, but for those who plan ahead, the damages tend to be much less severe.

Do you know what to do in the event of a Burst Pipe?

  • Shut off your water main – When a pipe bursts and is left unattended, it will continue to pour into the area until it is taken care of. It is very important to be able to find and switch off your home’s water main as this can prevent water from fully affecting the area.
  • Shut off your electricity – Keeping water away from electricity is KEY, so it is safe to do so, turn off your home’s power from your breaker box to prevent the soaked area from becoming a shock or fire hazard.
  • Contact your local restoration company – One of the things you can do to plan for water damage in advance is decide which Company you will be working with. This way, you can contact them immediately when you discover water damage to have the restoration started right away.
  • Record of the damages – If you are filing an insurance claim, it is important to keep your own thorough records of all the damages via photos, videos and lists. Even if you can’t file a claim, these can come in handy as to work to recover.
  • Contact your Insurance Company – While all insurance policies are different, contacting yours is the best way to determine if you are eligible to file and confirm your policy coverage.

If you have water damage in your home or commercial building due to a burst pipe or another cause, you can count on us for your needs.

Contact SERVPRO of Reston/Herndon at anytime to learn more about our services!

(703)471-6040.

Can You Trust SERVPRO of Reston/Herndon?

5/13/2022 (Permalink)

SERVPRO Trucks SERVPRO of Reston/Herndon is here to provide your specialty services! Give us a call for more information at (703)471-6040.

At SERVPRO, we take pride in sending highly trained Technicians to service Reston/Herndon locations. Each Technician of ours is IICRC Certified and is required to maintain that certification. Here at SERVPRO our Technicians are trained to look for damages that may not be visible to the eye and utilize the latest method & equipment to locate damages.

IICRC Training & Certification

The Institute of Inspection Cleaning & Restoration Certification (IICRC) certifies and sets standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, biohazard remediation, carpet & upholstery cleaning, and other cleaning courses.

SERVPRO’S Technicians Arrive Quickly to Help Prevent Additional Damages

Whether you have an overflow in an upstairs Bathroom or water damage caused by a recent storm, SERVPRO of Reston/Herndon can provide you with services to recover quickly and efficiently.

You only have to make one call! SERVPRO of Reston/Herndon offers full service solutions, making your restoration experience as stress free as possible.

If you are looking to receive quality results give us a call!

(703)471-6040

Common causes of fire

3/2/2022 (Permalink)

Do you and your family know the common causes of fires?

 Here are a few common causes to look out for: 

  • Cooking
    • 48% of all fires are caused by cooking.
    • Remember to turn off source of heat.
    • Have a fire extinguisher on hand.
  • Heating
    • Do not put anything close to the heater.
    • Follow guidelines on how the heater can run.
  • Electrical Fires
    • Make sure fireplaces and lighting are up to code and are safe.
    • Ensure alarms are replaced
  • Smoking
    • Never lay cigarettes, cigars, etc., down and forget about them.
    • Smoke outside to avoid any potential fires related to dropping or forgetting about the item.
  • Candles
    • Never leave a candle unattended.
    • All materials should remain 12 inches away from all candles.

These are just some tips in order to prevent fires. SERVPRO of Reston/Herndon keeps your safety a priority and we hope you and family values that as well. Other things to have in place is a route for you and your family if there ever was a fire. Also, everyone in your family should know the route and plan in place. IF there is a fire in your home, call SERVPRO of Reston/Herndon.

Is your business ready for a disaster?

1/31/2022 (Permalink)

Have you stopped to consider whether or not your business is truly ready for whatever happens?

Sure, you may have your shelves stocked and your labels printed with restock orders on the way. But do you have a plan in place for when the unexpected happens and you’re stuck with picking up the pieces?

You may know SERVPRO of Reston/Herndon as your go-to disaster restoration company, which we are. But do you also know that we specialize in helping your business get disaster ready as well? One of the ways we enjoy serving our community partners is by creating Emergency Ready Profiles, or ERPs, for their commercial properties. 

When our dedicated, local SERVPRO Representatives meet with local business owners and facility managers, we gather important materials such as building information, utility shut off locations, and key contacts. Not only is this information important as it pertains to the daily tasks of a facility manager, but it’s also pertinent in the event of an emergency or disaster when time is of the essence. 

One of the key benefits in setting up an ERP with our team is having all of your essential property information in one place. In addition to keeping such relevant information organized, your local SERVPRO of Reston/Herndon representative will contact you periodically to update any changes to your profile. 

Becoming disaster-ready is a process and our team is eager to help you get started! To set up your free Emergency Ready Profile, call our office today to speak to one of our representatives and ensure that your business is "Ready for whatever happens", just like SERVPRO. 

We are a team!

5/4/2021 (Permalink)

Our crew here at SERVPRO can handle any job big or small and work together to come up with a plan of action to get the job done. 

Whether calling in at 8:30 am or 8:30 pm, we are available. We have trailers, trucks, and CREW ready to go for any emergency no matter the size of the loss. SERVPRO will show up and make sure the homeowner is helped out in any way they need. 

We will make sure the job is done to the fullest and offer reconstruction to ensure it is "Like it never even happened."  

Here at SERVPRO, we are here to make the homeowner satisfied while getting the work done efficiently. 

This is why SERVPRO of Reston/Herndon is your go-to for any kind of loss. 

Why SERVPRO? Document Restoration Leader

4/16/2021 (Permalink)

Why SERVPRO? We are an Industry Leader - in Document Restoration!

We use the same state of the art process that is used by the Library of Congress!

SERVPRO of Reston/Herndon is one of the industry leaders in restoring and salvaging water damaged documents, books, photos, microfilm, microfiche, X-rays, audio/video tapes and other materials by using state-of-the-art vacuum freeze drying technology.

Document Response Team - We have an experienced and trained HIPAA certified team ready to mobilize for on-site pack out, pickup and transportation of your wet or damaged documents.

Water damaged items that can be salvaged using vacuum freeze-drying:

  • Books and manuscripts: coated papers, maps, parchment, pulp paper, drafting linens, text books, reference books, manuals
  • Business/Personal records and documents: legal/bank/company files, patient and medical records, x-rays, engineering and architectural plans and drawings, catalogs, reference materials, certificates, contracts, passports, transcripts, tax records
  • Historical and collectible items: archival documents, rare documents, maps, stamp collections, money collections
  • Keepsakes: photographs, leather and hide items, newspaper articles, recipe books, cards, scrapbooks, baby books, wedding albums, yearbooks, baskets, awards & achievements
  • Textiles: embroidery and needlework, silks, tapestries, flags
  • Artwork: acrylic paintings, linen drawings, water colors

Mobile Document Restoration

We have access to one of the only portable document restoration vacuum freeze drying machines, in the industry.  In the event that you have a project where the documents are legally required to remain onsite, we can accommodate.

 Additional Document Services Available

  • Secure Document Destruction
  • Gamma Irradiation
  • Document Cleaning
  • Scanning/Digitizing
  • Ozone Treatment (Deodorization)

There are Different Types of Soot

4/6/2021 (Permalink)

Complete water removal in Reston and Herndon areas requires an investment in training and an extensive inventory of specialized equipment to rid homes of standing fluids and lingering moisture. Dedication to industry best practices is why SERVPRO acquires the Institute of Inspection, Cleaning and Restoration Certification (IICRC) for all workers. Our fleet of service vehicles delivers the following crucial machinery to every water emergency project:

  • Submersible pumps
  • Truck-mounted and portable extractors
  • Air movers
  • Heaters
  • Dehumidifiers 

Although it is unlikely today that antique plumbing fittings from the "Brass Capital of the World" cause water removal urgency, the ability to manage even that scenario is why SERVPRO of Reston/Herndon, should be your first call. Reach us at 703-471-6040

Why Does SERVPRO Top the List for Help When Old or Failing Plumbing Leaks?

3/8/2021 (Permalink)

Why Does SERVPRO Top the List for Help When Old or Failing Plumbing Leaks?

Complete water removal in Reston/Herndon requires an investment in training and an extensive inventory of specialized equipment to rid homes of standing fluids and lingering moisture. Dedication to industry best practices is why SERVPRO acquires the Institute of Inspection, Cleaning and Restoration Certification (IICRC) for all workers. Our fleet of service vehicles delivers the following crucial machinery to every water emergency project:

  • Submersible pumps
  • Truck-mounted and portable extractors
  • Air movers
  • Heaters
  • Dehumidifiers 

Although it is unlikely today that antique plumbing fittings from the "Brass Capital of the World" cause water removal urgency, the ability to manage even that scenario is why SERVPRO of Reston/Herndon should be your first call. Reach us at 703-471-6040

Why Choose Us?

12/23/2020 (Permalink)

Did you know we are part of 1,700 franchises altogether? We are responsible for creating, maintaining and implementing a disaster recovery plan. For example we have helped business, homes and schools in several catastrophic events. Having a disaster recovery team helps create an actionable disaster recovery program. SERVPRO having many franchises nationwide helps us get to you faster. We are proud to be one of the few top disaster recovery teams across the United States because we are experts at our job so when you chose SERVPRO of Reston/Herndon you get;

  • Highly Trained Restoration Technicians
  • Faster to Any Size Disaster
  • 24- Hour Emergency Service
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Residential Services

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO of Reston/Herndon for these residential services:

  • Water Damage Restoration
  • Cleaning Services
  • Fire Damage Restoration
  • Mold Remediation

Commercial Services

Your property’s appearance speaks volumes to your clients. When it’s impacted by fire or water damage, you need professional help. Every hour spent restoring your business is lost revenue and productivity. When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business quickly. Learn more about our commercial services:

  • Commercial Fire Restoration
  • Commercial Cleaning Restoration
  • Commercial Water Restoration
  • Commercial Storm and Major Events

Locally Owned Company with National Resources

As a locally owned and operated business, we live and work in this community too. We are close by and ready to respond immediately when you need cleaning or restoration services. For questions of services please call us at 703-644-0620 and we will be glad to assist you.

We are Cleaning Experts

3/24/2020 (Permalink)

We are here to help in these difficult times!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Reston/Herndon, 703-471-6040]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html